Shipping policy

Shipping Policy:
Once an order has been placed, it’s automatically sent to our warehouse within 30 minutes for processing. Once processed, your order will be shipped and delivered to your address within 4-8 Business Days.

How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
You can track your order here: Track My Order

If you haven’t received your order within 10 working days of receiving your shipping confirmation email, please contact us at support@viviofficial.com with your name and order number, and we will look into it for you.

If you have any further questions, please don't hesitate to contact us at support@viviofficial.com